General & Health Counselling, Mediation & Consultancy

Code of Ethics & Confidentiality

General & Health Counselling, Mediation & Consultancy (GHCMC) treats clients according to Australian Counselling Association Code of Conduct and Code of Practice. This policy is an important aspect of GHCMC as an Allied Health Service Provider, to both the public & community as a whole.

At GHCMC we believe the trust between client and therapist is a very crucial element to the success of the therapeutic process. Therefore the highest level of confidentiality is maintained when information is disclosed during your consultation.

As GHCMC deals with the human condition, we pay particular attention to protecting the identity and anonymity of our clients by honouring their individuality and ensuring that all clinical records are kept safe and secure. All confidential material obtained will not be used for any purpose other than your care.

Should your GHCMC Counsellor have cause to be seriously concerned for your safety, or the safety of anyone else in relation to you, then they have the ethical, professional and legal obligation to consider informing the relevant authority about such occurrences. In certain cases the courts may require counsellors and/or their notes to be made available to determine matters of law.

Privacy

For the best possible care and assistance provided to our clients, GHCMC will need to collect, record, and maintain required personal information and details. GHCMC will only collect information necessary for its service.
Our records are securely stored and will be maintained for a specific time period after the service is suspended. These records are maintained in case you the client re-engage our services or such information is sought by or for a third party.
Disclosure of any information to a third party will only occur with your written request or with your knowledge and written approval.
As previously stated under our confidentiality statement, if we have reason to be concerned for your safety or the safety of others, we are obliged to disclose this concern to the relevant authorities.

For more information refer to Staff Assistance and Privacy in the Workplace. To proceed to this section now, please click here.

[Back to top]

Click to Email Direct

Or fill out the form in our Contact Us section for your convenience.

About Us

Code of Ethics & Confidentiality

Privacy